Enviromental friendly ABS material, 100 % High quality cotton and vegetable Eco foam
The cushion has 1782 pressure points
working at 9:00 am-6: 00 pm (Beijing time) all your messages will be answered within 24 hours.
please contact us first, when you decide to return your money, open a dispute or other issues . the returned items must be kept in their original condition. if the parts are damaged or lost, when they are returned, the buyer will take responsibility for such damage or loss, and we will not give the buyer a full refund. the buyer must try to sue. the buyer will be responsible for the delivery. the tax must be paid by the buyer.
if you are not satisfied with our products and want to return, please return the goods within 7 days after you received it, the freight should be picking at the buyer, the goods should be able to, as you received. if we send you the wrong products, we will accept your return request or send you the correct product or refund your money.
-your customer places an order in your store or website.
-you place the same order in my store and save profits.
-we will send the order to your customer directly.
– GR Treatment is specialized in manufacturing and selling Fitness products in China. If you need a wholesale price, please, please contact us via message or email. we offer the best prices for you.
if you can not receive the goods within our warranty. please do not hesitate to contact us.
if you receive a different or broken item, please contact us.
before giving any feedback or open a dispute.
then we will definitely solve the problem for you with the best customer services.
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
